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Cannot login to my account

Dimitri Kurashvili
I'm New Here
I'm New Here
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April 12, 2024

Can you please help me with login to my account?

 

Screenshot 2024-04-12 143120.png

2 answers

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Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2024

Hi Dimitri and welcome to the community!

Your Bitbucket Cloud account was deactivated, which is the reason for the error you were seeing.

I went ahead and reactivated it, could you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,
Theodora

Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 19, 2024

Thanks @Theodora Boudale  for jumping in!

Like Theodora Boudale likes this
1 vote
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2024

Welcome to the community @Dimitri Kurashvili !

This is because due to the inactivity of your account. Reference: https://community.atlassian.com/t5/Bitbucket-questions/Cant-login-to-Bitbucket-account/qaq-p/2552842

I've added Atlassian as a tag to raise the awareness of this issue. If you don't hear from them soon, make sure that you raise a support ticket: https://support.atlassian.com/contact/#/

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