Cant login to Bitbucket account

[Volodymyr Korniienko]

Every time Im trying to log in into my bitbucket account im getting next error:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

[Patrik S · Accepted solution]

Hello @Volodymyr Korniienko and welcome to the Community!

Your account was in a dormant state due to a long period with no activity. I went ahead and set the account to active again.

We kindly ask you to try logging in again and if you still run into any issues, let us know!

Thank you, @Volodymyr Korniienko  !

Patrik S

[Melo]

Hi @Volodymyr Korniienko, welcome to the community!

Have you tried using a different browser? The error message mentions add-ons, so you might need to look into that as well. Usually, clearing the cache can help.

I don't see any incidents at https://bitbucket.status.atlassian.com/, but it's worth keeping an eye on it just in case.

I hope this helps.

Cheers,

Melo

[Volodymyr Korniienko]

Hey! It works now.

Thank you