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Bitbucket cloud Webhooks for Jenkins giving 500 Status Code

Bitbucket cloud Webhooks for Jenkins giving 500 Status Code. It was working fine but from last 2 days suddenly all the requests are returning 500 error code.

I have configured the hooks for the pull requests and the repo push. Folllowing is the configuration:

URL: http://jenkins-url:8080/bitbucket-hook/

9 answers

im having the same issue too, did you found any solution for this?

update the plugin to latest version available. 

Like Juan Camilo Gonzalez likes this

Thanks, it works for me...

I have the same error, and I just update jenkins bitbucket plugin and it work now

Thanks! updating to version 1.1.11  worked 

Like Carlos Carvalho likes this

Work for me too. Just update to last version

Same issue here

Use a trailing "/" or make sure that the Bitbucket plugin on jenkins is updated to the latest version 1.1.11

Same issue here

1. Use a trailing "/" on the webhook URL

2. Make sure that the Bitbucket plugin on jenkins is updated to the latest version 1.1.11 and restart Jenkins

I have the latest plugin and still getting 500 and including trailing

Can I know those who are using webhooks for Bitbucket cloud and INternal Jenkins how you are trying to expose Jenkins to Bitbucket so that Webhokks work

I am trying smee bt seeing 500 errors..

You can find multiple sites offering notes how to integrate Bitbucket and Jenkins. 500 Internal Error is usual. The way you get rid of the error is to update the bitbucket plugin to the latest in Jenkins to resolve the issue.

@suryatej yaramada did you found the solution for the above requirement. if so please help me out.

Bitbucket plugin for jenkins has been updated to follow bitbucket cloud update, you can read here more about the fix.

In order to get all automatic build running again just update plugin from "Manage Plugins" section withing jenkins and all will be good again.

@Bharat Murthy  Sure, I will do update the Bitbucket plugin in Jenkins and post the status.

@Bharat Murthy  I have user "jenkins_builder" created in BB server, not a unix user and running BB server with "atlbitbucket". I have user "jenkins" running Jenkins server as well as a unix user. In the Jenkins build job, I use jenkins_builder's userid and password for Git plugin to access repository in BB server. Is this configuration ok? Or is it the cause of error 500? Can you help me to debug my issue also?


For me also Bitbucket cloud webhooks for Jenkins is not working.

As an alternate use Jenkins's Generic Webhook Trigger Plugin.

Currently, This Generic hook is working fine.


Based on you Jenkins URL, use Generic Webhook URL in Bitbucket like below,





you saved my day!!!

worked like a charm

Like 罗兰兰 likes this

there is not any other way to resolve 500 response than using another plugin?

@Dayrl Lee  are you using ngrok for making Jenkins-URL a public domain?

nope im not using ngrok, im using my own domain, i have a live jenkins

Now, Bitbucket cloud webhooks for Jenkins is working fine. 500 status code issue resolved.

Finally :D

@Sangeeth G How this is resolved for you?

What is the solution for BB server/Jenkins integration with webhook? The link above does not work. Thanks. B.

For me, it worked by updating Bitbucket plugin in Jenkins. My setup was Bitbucket cloud and Jenkins

@Bharat Murthy  On that time automatically that 500 status code issue with Bitbucket webhooks get resolved for me. But again that started showing 500 error after a week. So, I'm using generic hook plugin.


@Sangeeth GThanks for response. Did you try updating Bitbucket plugin in Jenkins. Apparently that worked for us. Not sure if that's the permanent solution. You can give it a try though

@Bharat Murthy Can you specify the version that works for you? I did this a few days ago so I assume that it was the latest BB plugin for Jenkins.

@Personalis SCMBitbucket plugin version 1.1.9 worked well for us

Like Dusan Paun likes this

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