how to copy asset field value in to Jira cutom field (Text format) value

[NEGAR JALALIAN]

Hi experts 

I need your help . in my Jira JC : 

I have many asset fields which I need to copy the value of each asset field in to Jira Custom field .

do you have any common experience or any solution ? 

I want to use Automation for Jira  

[Jack Brickey · Accepted solution]

Hi @NEGAR JALALIAN , you should be able to use smartvalues for this. See if this post helps you out - Copy-Assets-object-attribute-to-issue-custom-field 

[Jack Brickey]

Hi @NEGAR JALALIAN , i'm pulling the question back into this thread, so that conversation between the two of us it's clear or future readers.

if you wish to copy one field into another, you can use the edit issue action. in the action, you select the fields that you wish to edit for each field that you edit do you set a value and in the value field you can use a smart value, for example...

1. Select the source field from the drop down (not the custom field ID)
2. in the value box use {{issue.platform_temp}}

[NEGAR JALALIAN]

Hi Jack 

I'm lost . I don't know how to add my source field 

platform_temp is my destination field which is normal text custom field . 

I wan to select the source field but when I type {{issue.Platforms_14101.Name}} , nothing appears 

[Jack Brickey]

Can you share a screenshot of your rule so I can get a visual of where you are entering this info?

[NEGAR JALALIAN]

sure : 

also I tried this : 

but none of them worked

[NEGAR JALALIAN]

I also tried this but it didn't help : 

[Jack Brickey]

Thank @NEGAR JALALIAN . Let's try 

{{issue.customfield_14101}} 

also can you add a log action to store the value of the above? Then by viewing the audit log, you will understand what the smartvalue is equating to which in turn help you zero in n the correct smartvalue syntax. 

[NEGAR JALALIAN]

you saved so much of my time ! it workkkkkeddddddddddddddddddddd

thank you sooooo much ! 

[Jack Brickey]

Glad it worked out! Sorry it wasn't quicker.

[NEGAR JALALIAN]

hi Jack , thanks for your comment . sorry if my q sounds sily . but how does smart value works ? 

my source field is : {{issue.customfield_14101.Name}}

my destination field called : platform_temp

I tried automation for Jira based on a transition , this change happens , but I don't know how to tell  the source field