Hi all,
I have an automation set up that is triggering correctly, but I cannot get the value of my custom field "First Day of Work" to populate in the email that's being sent. I've tried the following, all appear blank in the email:
1 {{issue.customfield_10046.value}}
2 {{customfield_10046.value}}
3 {{customfield_10046}}
4 {{issue.customfield_10046}}
5 {{issue.First Day of Work}}
6 {{issue.FirstDayofWork}}
I've found previous questions asking the same thing, and the solutions are not working. Any idea?
Previous questions:
https://community.atlassian.com/t5/Jira-questions/Format-date-in-email-from-automation/qaq-p/1988621
Answered my own question. My project has both a "Start date" and "Start Date", and I mixed up the custom IDs.
Hi @Lauren Folk -- Welcome to the Atlassian Community!
For an automation question like this, context is important...
Please post an image of your complete automation rule, images of any relevant actions / conditions / branches, and an image of the audit log details showing the rule execution. Those will provide context for the community to offer ideas. Thanks!
Until we see those...
I would expect {{issue.customfield_10046}} to work, plus any formatting you may want. (Assuming that is the correct custom field id.)
Did you add this custom field or is it from a marketplace addon / app?
What type is your field: date picker, date / time picker, etc.?
What type of project is this: company-managed or team-managed? You may find that information at the lower-left of the page expanding area.
Kind regards,
Bill
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