Looking for Automation Onboarding / Offboarding Process and use of Multiplier

Question

Hello Team,

Hope you are doing great.

We are reaching out to you regarding the Information you have mentioned on the below URL related to automation on Onboarding Process. and we are new to that.

https://community.atlassian.com/t5/App-Central/Automate-employee-onboarding-in-Jira-Service-Management/ba-p/2103342

As mentioned in the URL even we too follow similar manual process to Onboard Employees which causes lot of manual work to setup new hire Accounts and Devices.

and want to know more on how automation can reduce the manual interference in Onboardings and make our Onboardings faster and easier.

making Employees who are getting Onboarded to have an innovative Onboarding experience.

Could you share some Insights on the Queries below from us. We will get back to you in case if we get more queries.

also, if possible, we can have a quick call on this at the earliest. We are based out of India and are available next week during IST hours Monday to Friday(10:00am to 7:00PM)

Feel free to send us an invite though Teams or Zoom.

1.Will that integrate all the departments( HR, Finance , IT ) tasks on a single platform?

2 Can automation be used for Offboarding too as how we use for Onboarding? or is it only limited for Onboarding?

3 How Jira can be automated for Onboarding?

4 Can we use Jira to Automate Entire Onboarding Process END to END from Employee Start till his access completion?

5 could you share insights on Multiplier with more examples?

Regards,

Dhanush

Dhanush Kumar kale · Answer

@Ste Wright

Thank you for your fast response and sharing the MarketPlace URL, Appreciate that.

We are looking for both the help from Atlassian community on our queries and also on the Multiplier App.

It would be great if we can have some insights from the Vendor on this app and we can have a quick call on this at the earliest.

We are based out of India and are available next week during IST hours Monday to Friday(10:00am to 7:00PM)

We will try reaching the vendor from our end Meanwhile you can also reach out to them.

And for the community we have some queries below on automation for which we are expecting the replies.

1.Will Automation integrate all the departments( HR, Finance , IT ) tasks on a single platform?

2 Can automation be used for Offboarding too as how we use for Onboarding? or is it only limited for Onboarding?

3 How Jira can be automated for Onboarding?

4 Can we use Jira to Automate Entire Onboarding Process END to END from Employee Start till his access completion?

5 could you share insights on Multiplier with more examples?

Regards,

Dhanush

Ste Wright · Answer

Hi @Dhanush Kumar kale

Are you looking for help specifically with the App mentioned on the linked article?

If yes, I would contact the vendor for this App directly for assistance. You can see their contact details on their Marketplace listing's support tab - https://marketplace.atlassian.com/apps/1224807/?tab=support&hosting=cloud

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If you're looking for general help with Automation - you're welcome to ask questions here in the Community :)

Or for more complex or detailed setups, you might want to consider reaching out to a Solutions Partner for more assistance. Check out partners in your local area on this page: https://partnerdirectory.atlassian.com/

Ste