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List of issue keys for summary email or web request body

I am building an automation whereby the user can trigger an action on all the issues under an epic. When done I want to send a list of the issues in an email and to a web service for external actions. No matter what form I use for the smart value I only get the first issue key. I enabled "Process all issues produced by this trigger in bulk", used all of the variations I could think of for the smart value in the body -- {{issue.key}}, {{#issue.key}}, {{#issue}} {{key}} {{\}}, ...

What am I missing? 

2 answers

1 accepted

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Answer accepted
Joy Chiu Atlassian Team Oct 17, 2021

Hi @David Meadow ,

Hope this doc can help:



Joy [Automation for Jira]

0 votes
Mykenna Cepek Community Leader Oct 14, 2021

Without more information about your rule, it's hard to make any suggestions for improving it. A screenshot of the rule can help, or at least more details about the automation components you're using and their configuration.

If you're trying to aggregate values in an automation variable within a loop, be aware that that won't work.

I found it, bad syntax. I thought I had tried this but apparently not. {{#issues}}{{key}}, {{/}}

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