Jira Automation: Related issues condition find linked issues from another project

[David Leal]

I was trying to use Related issues conditions and I realized that I am able to find linked issues from the same project on a given issue, but not when the linked issue is from another project. I found the following related question: Search for issues in other projects and automatically link them when at least one component matches and per the answer provided by @Bill Sheboy it will require a global/multi-project scope rule. 

I am wondering if there is no need to have a global/multi-project scope for that, This will require getting involved my Jira admin and then I cannot edit the rule, I would depend on a third party to edit it. It is very unfortunate that Jira Automaton has such limitations.

Thanks,

David

[Fabian Lim · Accepted solution]

Hi @David Leal

Unfortunately, you will have to get your sys admin involved.  Any time you are using a condition, branch, action, in another project it has to be a global configuration.

Regards,

Fabian

[David Leal]

thanks, @Fabian Lim I was able to find a workaround, I guess the only exception is the Clone issue action that allows me to clone an issue on a different project, so It took that approach, and then while cloning to set the values I wanted.

My initial approach was trying to look at linked issues after cloning the issue with one rule, and with a second rule to update the values for the cloned issue, but because I wanted to clone from one project to another the linked issue was from another project, so I could not find it. Now I have all the processes in a single rule, cloning and at the same time updating the fields from the trigger issue. Thanks

and for example to set the values as follows for bugs created in another project.

[Fabian Lim]

Correct, as long as you are creating/cloning tickets in another project it doesn't need the global admin rule.  You only need to make sure that whoever is executing the rule (user/automation) has access to create ticktets in the other project.