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I`m searching for hours and still struggle to find a solution.
When a ticket is created / editted in Jira Service Management and a components gets assigned, I want to search for issues across Jira that have at least one matching component name and link those automatically to the JSM ticket.
Thanks for help!
One way to do that would be with an Automation for Jira rule...with some limitations:
A simple rule to do this (assuming no later changes to Components) would be:
Please take a look at this automation documentation and examples to learn more before trying this: