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We have a few custom fields:
During Planning, we assign developers and reviewers to tickets in those fields.
When an issue moves from To Do to In Progress, I would like the automation to put the value contained in Dev Resource into the Assignee field, and the same for the Reviewer.
Starting out, I've got:
When: Issue transitioned FROM To Do TO In Progress
Then: Edit issue fields Assignee
Unfortunately, I have lists of users, Copy from parent/child options, but no way to actually map the Dev Resource field to the Assignee, same for Reviewer. Am I missing a step? I'd also like to do the reverse. If something goes back from Review to In Progress, it should be assigned back to whoever was the Dev resource.
I may have discovered the issue. The other fields are all of the Type User Picker (single user). When Reviewer was set up, it was set as User Picker (multiple users). Which I would imagine would not be a valid Type for something like Assignee, which can only have one user. Now I'm trying to figure out how to change it to single user.
If there is already data in your existing Reviewer field, you'd probably want to:
If there is *not* data in the existing Reviewer field, you have to delete it and then recreate it.
Oh right, the easiest way to copy from one field to another is probably export to and import from CSV: