Is there a way to retrive the user name who changed the ticket status ?

Yasser Lahiby November 24, 2022

 I made a notificaton in jira automation to notify me in slack if is there any new tickets in my column as a QA Engineer as the below:

{{issue.UserEvent}} has sent {{issue.key}} ticket for test in "Project Name"

All worked fine, but the first object didn't worked as the following message came to me:

"has sent DE-2086 ticket for test in Doso erp"

I tryed to use .curentUser(), .wacher, and .UserEvent but non worked.

if anyone can help me with it please, Thanks

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Hamza Chundrigar
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November 24, 2022

Hi @Yasser Lahiby 

Welcome to the community.

Try this instead:

{{initiator.displayName}}
Yasser Lahiby November 24, 2022

Thanks very much, I appreciate your quick answer, and finally it's worked.

"Abdurrahman Hasan has DE-1643 Ready for test in Doso erp"

Thanks again

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Hamza Chundrigar
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November 24, 2022

No problem, glad to hear that!

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William Jordan
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April 29, 2023

retrive a specific user name

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