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I want to notify when the status is improved to THROTTLED in JIRA automation.

koutarou ishibashi
koutarou ishibashi
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March 14, 2024

Is there a way to notice when THROTTLED status is resolved after it has occurred in JIRA automation?

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Bill Sheboy
Bill Sheboy
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March 14, 2024

Hi @koutarou ishibashi 

I suspect the answer is, "no".

There are many ways throttling can occur, some of which are caused by errors on the Atlassian side and so out of customer control.  I recommend (based on your earlier question about detecting throttling has happened) that once you detect throttling, actively check the global automation logs until you are certain the situation has resolved.

Kind regards,
Bill

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