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How to assign the sub task ticket to particular user automatically based on Parent Ticket Status

How to assign the sub task ticket to particular user automatically based on Parent Ticket Status

Hi Team,

We would like know that, Is there a way to assign the sub task ticket to particular user automatically based on Parent Ticket Status?

1 answer

0 votes

This can be acheived by automation.

Thanks.

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Could you please share the steps?

Thanks!

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This is the automation I have used and it is working for me, You can add conditions based on your requirement

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