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Due Date field is coming as null to Zapier even though there is a value in it in Jira

Moshe Mikanovsky December 2, 2022

I am trying to get the ticket's due date from Jira to Google sheet via Zapier, but the Due Date field comes empty...

I was able to find which customfield (10081) has the Due Date field, using this method (https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/) and it does show me the Due Date value in this field in Jira, but not when I get it in Zapier.

Any idea why? 

1 answer

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Bill Sheboy
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December 28, 2022

Hi @Moshe Mikanovsky 

As you appear to be doing this integration with Zapier, a marketplace addon app, I recommend working with your site admin and contacting their support team for assistance.

Kind regards,
Bill

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