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Creating an issue when a label is used, does not copy over summary, description or attachments

Adam Rivera
Adam Rivera Sep 30, 2022

I created an automation that creates a new issue on a different board/project in the same instance when a certain label is used. It kind of works, however, it does not copy over the summary, description or attachments. So we are left with a blank card in the new board.
Any ideas?

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
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Sep 30, 2022

Hi @Adam Rivera 

Care to share your automation, as well as the permission schemes for the project you are creating the project to? Which actor is running the rule? What's on the rule audit log? Did you place any log inside your rule to see the values being copied?

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Adam Rivera
Adam Rivera Sep 30, 2022

auto.png

I'm pretty new to using automations here so probably a user error.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
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Sep 30, 2022 • edited

Need to know the rest of the stuff I asked, plus the values you used inside the edit component of your automation rule.

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Simmo
Simmo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 09, 2022

It sounds like you might need to use Clone issue perhaps?

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