I am trying to set a simple rule:
If I have "myString" in a comment
then assign this ticket from "GorgeousAssignee" to "AwesomeAssignee"
Send an E-Mail to "AwesomeAssignee" and put the reporter in CC
Add a comment in the ticket, tag "CoolBoss" and inform them that "AwesomeAssignee" has been notified via E-Mail
When I run the rule, the ticket gets assigned to "AwesomeAssignee"
The E-Mail gets sent to "GorgeousAssignee" (former assignee)
In the comment also the name of the "GorgeousAssignee" is mentioned and not the new assignee.
Any ideas how to solve this?
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events