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Automation for Jira - sending emails with URL

Hi Atlassian community, 

is it possible - using app automation for jira - to send email with issues button URL  - 

transition URL - when user in email click this URL issue moved on another status ... 


best regards

Giorgi Tsitsvidze

2 answers

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7 votes
Answer accepted
Bill Sheboy
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Dec 03, 2020

Hi @Giorgi Tsitsvidze 

For your first question, yes you can add a link to issues in emails using Automation for Jira.  Try adding this in the email:

<a href="{{url}}">{{key}} - {{summary}}</a>

With out of the box Jira you cannot do the second thing, adding a link to transition an issue to a different status.  Perhaps providing the link to the issue will be enough as a person could open the issue and then transition it from the issue view page.

Best regards,


1 vote
Daniel Ebers
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 06, 2020

Please note:
this was also posted here.
You might want to check this link also for some more contributions that were made meanwhile.


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