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403 error loading component for LookupObjects

Peter Makki January 10, 2024

As in the title, I've got 403 when I try to add "lookup objects". I've tried to reload page, to enable cookies, to relogging - still the same error.

 

Has anyone encountered that? 

403atlassianautomatian.jpg

2 answers

0 votes
adam July 10, 2024

Hi guys,

i have the same problem. Automation in cloud works fine, but with the "lookup objects" i get the 403 error.

Any tips?

thanks & regards

Radek Pouč
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July 10, 2024

Hi Adam,

403 error code stands for access forbidden - you need to have a JSM agent licence in order to see the object.

adam July 10, 2024

Hi @Radek Pouč

hm i do have the JSM agent licence. And the rule is not specific for something in JSM, i just wanted to explore the possibilitys with lookup objects.

0 votes
Radek Pouč
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January 23, 2024

Hello Peter,

I have encountered this exact issue today. The solution for this is simple. 403 error code stands for access forbidden - you need to have JSM agent licence in order to see the object. Adding JSM agent licence for myself fixed this issue.

Radek

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