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Automation for Alert and Incident Management

Abhinaya Sinha
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2024

Hello Community!

Are you part of DevOps or SRE team responsible for managing and resolving Incidents? If so, we would love to hear from you!

I'm a PM in the Jira Service Management (JSM) team at Atlassian and I work on enhancing JSM's automation capabilities as it pertains to alert and incident management. At Atlassian, we are very keen to know about your operations journey from receiving the alert, triaging, and diagnosing the incident to resolving it. We want to learn and know, how are you automating some or all of the different steps in the alert and incident management journey and what are the key challenges you face. 

This information will be incredibly useful to us as we look into addressing these challenges. We also want to get your feedback on the work we are planning to do in this area. 

If you're interested, please schedule a meeting using this Calendly link. We would love to hear from you! 


Abhinaya Sinha

PM, JSM Automation



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