Silver Solutions Partner Application - Need Assistance

[Katie_R]

Hello,

My Program Manager for our company was looking over the application for Silver Solutions Partner. He did not fill out all of the information because he wasn't trying to submit the application. He said he didn't submit the application and saved it as a draft. However, he got an email saying the application was rejected a few weeks later and we could re-apply in 180 days so it somehow submitted. We are trying to reopen our application because this is not what should've been submitted nor did he think it was submitted to begin with. We've reached out to contactchannel@atlassian.com and also called the Support number 415-701-1110 and left a VM but we've heard back from no one. How can we get assistance?  The company name is Southeastern Computer Consultants, Inc. (SCCI) and our branch is  located in Virginia, USA. Our headquarters is in Maryland.

[Katie_R · Accepted solution]

Someone reached out to us and our application is back in processing. 

[Shawn Doyle - ReleaseTEAM]

@Katie_R I'm not from Atlassian but a fellow partner, feel free to reach out to me if you ever need anything, and could use advice from a partner's perspective. 

[Katie_R]

Thank you, I appreciate that! We are still waiting to hear from them regarding fixing our application. Someone reached out but it's still stuck.