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"Remove User" option is missing from directory - free plan

Rob Horan
Rising Star
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November 12, 2024

According to

https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ there should be an option to remove users.  It is not showing, and I would like to completely remove some users so they do not appear in the directory.  It is not enough to remove access.

remove.png

1 answer

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2 votes
Answer accepted
Aaron Pavez _ServiceRocket_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 12, 2024

Hi @Rob Horan 

You are missing one step, you need to go to the user page.

Click on the username, you will see the profile pic on the left. Then remove in the upper right menu.

2024-11-12 13_37_49-Settings.jpg

Regards

Rob Horan
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 12, 2024

AAAAAAAAAAND I need more coffee.

 

Thank you!

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