The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Am trying to get latest backup from our on demand instance but there some kind of limitatios. Can you please advise the way I can get it, to avoid waiting for 36h?
1 comment
Comments for this post are closed
Community moderators have prevented the ability to post new comments.
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Raise the issue with OnDemand support, there's nothing we can do with your OnDemand installation.
I suspect there's a 36 hour wait to allow for the relevant staff to come online, see the issue, prioritise it and execute, so if you need it faster, you'll need to talk to them and arrange something.
