Hi,
our team is trying to migrate from server to Cloud. however, it is stuck with Time to SLA app.
Our server installed Time to SLA version is
Installed version: 10.13.4
Available version: 10.13.5
App key: plugin.tts
License details: 100-user commercial license, Standard, expires 19/Apr/23
License status: Valid
Wanna check if it is stuck due to version issue or license issue?
