Seamless Data Movement: Expanding Cloud-to-Cloud Capabilities

 

Hi Atlassian Community!

I’m Adithya Ramesh, a Product Manager responsible for building products and features that allow you to control how your data is structured even after it’s been migrated to the cloud.

Why do organizations need to move their data in cloud?

As your organizations change, they often need to centralize or separate their data across different Atlassian cloud sites. While the site concept isn’t unique to Atlassian, our implementation offers organizations flexibility, robust security and compliance, and tailored configurations for different teams, departments, regions, or subsidiaries. However, end-users are generally indifferent to the specific location of their data. Their primary concern is accomplishing their tasks with the least friction. Therefore, it falls upon the admins to oversee the management of user and product data and the effectiveness of the organization's cloud blueprint, especially during periods of change.

So, what triggers the need for change? We’ve observed three key reasons why organizations change in cloud:

  1. Seeking efficiency gains: Some customers use our cloud-to-cloud capabilities to improve team dynamics and output by reorganizing their data to foster better collaboration.

  2. Organizational changes: Others, whether from mergers, acquisitions, divestitures, or internal reorganizations, want to align with their new organizational setup.

  3. Optimizing for performance and cost: The least common but still prevalent customer wants to optimize site sizes for efficiency and optimal use of apps and licenses.

What tools do admins have to aid them in moving cloud data?

The Copy Product Data tool within the Atlassian admin hub allows admins to refine or change their cloud blueprint to better align with their organizational needs and strategic objectives. These native capabilities facilitate smoother transitions during business changes, such as optimizing operations or integrating new teams or organizations. The tool is designed to minimize downtime by reducing the complexity associated with moving data, allowing admins to focus more on their core business activities, the “why” of data movement, rather than technical, logistical challenges, which is the “how.”

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Copy Product Data sports a streamlined UI, letting admins select which specific data to copy, such as projects, issues, and configurations in Jira or spaces and pages in Confluence. The tool enhances efficiency and reliability by minimizing potential errors proactively and reducing manual work during data migration, a noticeable change from what you may have experienced initially migrating to cloud. Furthermore, it gives administrators enhanced control over their cloud environments, simplifying data management and enabling organizations to adapt to changes swiftly. This ensures consistency and continuity across all Atlassian products being utilized.

Our tool's capabilities are constantly advancing to meet customer needs. Here's a quick recap of what's new: in the past year, Copy Product Data has expanded to support:

  • Confluence space migrations between cloud sites, introduced in Q1 2024.

  • Both Jira Software (JSW) company-managed and team-managed projects are now Generally Available (GA), with releases in Q3 2023 and Q4 2024, respectively.

  • Jira Service Management form, team-managed, and company-managed projects between cloud sites were released in Q2 of 2024.

  • A streamlined user experience that gives a consistent plan creation experience, regardless of the specific product for which you create a data copy plan.

These enhancements, and future ones, are backed by significant investments in our enhanced data movement platform, ensuring a reliable and scalable experience. Today, 97% of our customers complete copying their data within a week. We will continue investing in core and advanced capabilities, enabling you to handle complex cloud transitions and effectively support your growing user base.

But more importantly, back to you

Over the past year, we have been diligently enhancing Copy Product Data’s capabilities. Have you noticed the difference? We are eager to learn about your experience with these recent upgrades and how they have benefited your business. We also want your opinion on the name "Copy Product Data tool." Does it resonate with you, or do you have a more creative suggestion for me? Please share your thoughts with us. The best name and most innovative or interesting use of the Copy Product Data Tool will each receive a $25.00 gift card!

 

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John Funk
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August 19, 2024

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