Re: unauthorized signup

[Marcel van Gurp]

Hi Stephen,

I am preparing the migration of our Jira AND Confluence server to the cloud.

Atlassian suggest to use the migration assistants. Because there are two assistants, Jira and Confluence, I like to know which one I have use first. Start with the Jira assistant and then the Confluence or vice versa? Or is this not important?

Thanks.

Marcel van Gurp

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[Amna Elabbas]

Hi @Marcel van Gurp ,

When you use the Jira Cloud Migration Assistant for Jira and the Confluence Cloud Migration Assistant to migrate Confluence the order doesn't matter if you don't need to connect SCIM. 

If you're planning to migrate both Jira and Confluence and you need to connect SCIM, we recommend migrating Jira first or not connecting SCIM until after Jira is migrated. You may encounter issues if you migrate Confluence with SCIM first and then choose to migrate Jira later. More info can be found here. 

You can also review this documentation to Compare the Cloud Migration Methods so you are aware of the benefits and limitations of both JCMA and CCMA.

Cheers,

Amna