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All users migrated for a single project ?


We are planning a Cloud to Cloud project migration between two of our instances and noticed while preparing our first single project migration that the migration tool intend to migrate all groups and even more then the total count of users.

Is this by design or it is possible to migrate projects and related users progressively ?



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Amna Elabbas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 07, 2021

Hi @Jonathan Gosselin

For the Cloud to Cloud Migration EAP , currently all the user/group would be migrated. Adding support for scoped user/group migration is in our roadmap though.



Thanks Amna for the precision.

1 vote
Answer accepted
Brittany Wispell
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 07, 2021

Hey @Jonathan Gosselin 

Welcome to the community! 

I believe the below two support knowledgebase will be useful for understanding more about the migration assistant. 

This is the main portion of the page that I believe answers your question: 

User migration options

With the Jira Cloud Migration Assistant, you have 2 options for migrating your users and groups.

Option 1: All your users and groups - This includes Jira Core and Jira Software users, as well as Jira Service Management agents (formerly Jira Service Desk).

Option 2: Just the users and groups referenced in configuration, fields, and content of the project(s) you are migrating - this is the minimum required to ensure that your project data remains intact after migration.

Within option 2 you will also be able to choose some additional related users that are not referenced in project data. You’ll be able to add:

  • All users and groups assigned to roles of projects being migrated

  • All users who are members of groups included in the migration


Use the Jira Cloud Migration Assistant to migrate 

Migrate users and groups with Jira Cloud Migration Assistant 


I hope this is helpful! 


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