60 days til Server End of Support: Learn how to build your migration plan webinar

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Now available on-demand: One of our most popular and well-received migrations webinars.

Looking for guidance on how to prepare for Server end of support and navigate your migration? Watch our recent webinar Farewell to server: Learn how to build your migration plan.

In this session, you’ll:

• Understand the risks of remaining on server unsupported after February 15, 2024

• Receive step-by-step guidance for the migration process

• Learn about the resources available to support your migration

• Discover ways to maximize savings and offers

• Get questions answered by migration experts

Looking for additional guidance? Connect with Migrations Sales and Support to get started. We are here to assist you in evaluating the most suitable migration path for your Server or Data Center licenses.

Watch now →

[Esa Helteenvuori]

How this (Server support ends in less than 60 days. Migrate before Feb. 15, 2024, to stay supported. Learn how) is related to my Jira usage? Should I be concerned or not? Please provide some user centered info on this technology news.

[Nic Brough -Adaptavist-]

Hi @Esa Helteenvuori 

You might need to be concerned, yes.  It depends on how you are using Atlassian software at the moment.

Atlassian was founded on a single product, but now have a lot more, some being things that run on top of others, others new products or acquisitions, but that's not too important for this question.  The platforms they run on is the core of the question here.  Ignoring the others, think of just Jira and none of the adjuncts.

You are running Jira somewhere.  This will be one of:

• Jira Cloud (Atlassian run it)
• Jira Server (An install on a server you run)
• Jira Data-center (An install on one or several servers you run)

Whilst Jira Server was the product they were founded on, all support for it ends in about 5 weeks.

Server installs will continue to work, the licence is "perpetual" (for evidence of that, I was asked to look at a Jira 3.4 just before Christmas - that's way over a decade old and tells me a lot about how some companies work.  It worked fine once I fixed it, but it still should not be used until upgraded to 9.x as it is about as secure as my wallet in a Lego shop),

But you will not be able to upgrade to later versions and you will not be able to get any support from Atlassian.  Tech geek note here - DC and Server are the same code, but legally Server will not be supported.  Many 3rd parties will be happy to support you technically, but most regulated industries can not accept 3rd party support, it has to be the vendor.

To stay supported, you need to move to a supportable system.  For Atlassian systems, this is Atlassian Cloud, or a Data Center install (even the DC is a single node).  FWIW a DC install can be very simple - buy a licence, apply it to your server, do the same for your apps, you have something that works exactly the same way and can be described as "a single node cluster" to anyone who asks.