Hi @Rashi Jain ,
Welcome to the community!
For existing server and Data Center customers looking to switch to cloud, your current self-hosted license and maintenance won't transfer to cloud. These are two separate licenses and are paid for separately.
However, we do offer extended cloud trials that provide a free cloud site for your remaining self-hosted maintenance period (or minimum 60 days, whichever is longer). These trials are designed to help you transition to cloud at no extra cost, and without having to transfer your existing license(s). Learn more abut free trials for customers moving to cloud.
Existing self-hosted app licenses also can't be transferred or credited to cloud. These are independent licenses and will need to be paid for separately. Auditing your apps and developing an app migration strategy are important parts of the decision for when and how you'll move from server to cloud.
It depends how big your instance is and how many users you have. If it's a really small instance, you can try and do it yourself by recreating what you have in one instance to the other.
However, if your instance is bigger you should probably consider consulting an Atlassian partner to guide you through your migration. You can find a list of the different partners on the following link :
Let me know if it helped or not,
Hi Community, I’m Partha, the Head of Cloud Migrations at Atlassian, responsible for ensuring our server customers needs are met in cloud. As a long-time Atlassian (~14 years), it has always been imp...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events