The method to create user won't be in the hamburger menu. You need to go to Site administration. You should be in the site-admins group to do this.
Have a look here:
Let us know if you have any trouble.
Great answer thanks. 10 stars...
And I just recieved an email to vote for this answer, but the voting option, as suggested in the email, is nowhere to be found. Or well hidden....
I looked for add user in the documentation, but always see something of an olkder version (ie: not cloud), and when I click on cloud, it switches to the front of the cloud documentation, which is totally worthless. :-(
The vote option is the up arrow here:
When I want to look for articles specific to Confluence Cloud, I include those words with the document I need in Google.
It can be that when you click on the 'Cloud' option if the exactly named article doesn't exist for Cloud, it will just take you to the main documentation page. That means that the article that contains the data you need is called something different for the Cloud version.
I hope that clarifies things. Let me know if you have any questions!
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