I can't see anyone's avatar on community.atlassian.com, instead the alt text is displayed.
Is this normal behaviour?
If I view the URL for an avatar image, e.g.
This avatar is visible on other Atlassian products, but using a different. URL:
Is it just me? Am I special? Is there a fix? Are you aware that this is broken?
Hey @David Simpson _David Simpson Apps_ - we're aware of this particular issue and the underlying cause. If you happen to see this issue, you can resolve it by ensuring you're logged in to Atlassian Cloud (id.atlassian.com is a good place to check this). Once you're able to access Atlassian Cloud sites or your profile at id.atlassian.com, the avatars should load normally again on Community.
Daniel | Atlassian Support
The avatars are pulled from the identity service (or an anonymous one is shown if the logged-in user is not a member of the same organization, and that person has set their image to viewable by their organization only). Right now it's possible that the identity session may have ended - but the Community uses a separate session cookie. Therefore it's possible to be logged in on Community still while the identity service sees your requests for avatars as unauthorized. I hope that provides a little more guidance - if logging in at id.atlassian.com on the same browser session you're logged in to Community with doesn't seem to fix it, you could continue further by:
This should only happen once per user and session - so once you've cleared the problem on your Mac, you should be set in Chrome going forward.
"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...
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