Hi,
We are having premium support for 3 users in our team but one person is recently resigned and replaced by other.
Where can we request to change the account?
Regards,
Satya
Hi @JIRA Plus at Volvo Cars Corporation ,
I can see from your account details that you have 3 named contacts on your Premier Support license already. In order to switch out one of the contacts, you'll need to:
Full Name
Email Address
Phone Number
Timezone
Our team should be able to then switch out the Premier Support contact.
Cheers,
Daniel | Atlassian Community
Hi, Thanks for the response.
Which category do I need to select from dropdown?
regards,
Satya
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Clicking the link a second time might pre-fill the dropdowns - if you're not already logged into the Support site, it might go through the login flow rather than pre-filling the form correctly. If they don't prefill even after clicking again, you'll want "Billing, payments, and pricing" and then "Other" in the dropdowns:
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