I have signed up for a trial period and now I would like to buy a starter license. We are only two users at the moment and starting our small-scale company right now.
However, when I am prompted to add my payment details, I can only choose a license for 10$/month not 10$/year. I have read the q&a (https://www.atlassian.com/licensing/starter#licensingandordering-2) but haven't found the the way to acually sing-up and buy the starter license.
Sorry, but please explain step-by-step. Thanks a lot!
thanks for the quick reply. Could you please explain step-by-step?
My steps so far:
- Select Cloud as deployment and add Confluence
- At "claim your site" I click "add products to an existing site" as I have already singed-up for a 7-days trial
- Error message:
You must signup for OnDemand before you can configure an OnDemand instance. If you already have an OnDemand account please check that it is linked to your current username.
- "Singup for OnDemand" brings me to https://www.atlassian.com/try which I choose in the first place
Thanks for your help!
Hello @Erwin Verbeek,
You can't get a license for 10$/year in Cloud - it is either 10$/month or 100$/year.
You can get a 10$/year license when using Server though, see pricing:
I click "add products to an existing site" as I have already singed-up for a 7-days trial
If you'd like to continue your trial, you should actually go to your Confluence > Site administration > Billing > Billing details and add your payment's details there.
Hope this helps,
Ohhhhh! Well, the cloud version is indeed 10$ per month, the server version is what i got for 10$ a year. Sorry for the misunderstanding.
About the ondemand error: I cant help you with that because i have 0 experience with cloud unfortunately. BUT, isnt there an option to upgrade your evaluation license in your JIRA instance (for me it is under Administration -> Applications -> Versions and Licenses [keep in mind, i have server, not cloud])?
What happens if you click that link, assuming you have it too?
I’m Serhat Can, Technical Evangelist at Atlassian and the author of “On Call”. I’ve spent years participating in and helping customers build on-call programs. I recently compiled all my insights into...
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