Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When merged with Atlassian my original Trello account disappeared

Deleted user May 14, 2020

Help - I have been working in the free portion of Trello for a few years. Recently when I went  to log in to Trello it said "Board Not Found" and when it asked me to enter my email and password, it appears to have created a new account for me, with a new identity, and I can't find my old account.  Did switching to Atlassian blow out my old account?

1 answer

0 votes

Hi Jolie - 

Sorry about this. Can you please help me with few questions so I can investigate and see what happened?

Was your email you used with Atlassian same as what you had originally used with Trello? or this was a different email?

Thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Atlassian Account

Upcoming AMA with the Atlassian Identity Product Managers!

"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...

1,616 views 8 17
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you