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Whats the meaning of site access without any product access?

Ankur Saxena January 22, 2020



I am new to administering atlassian account. On the page for a given user is see

1. Site access

2. Jira Access

3. Confluence Access

Now i understand what toggling jira and confluence on and off does but what is the meaning when you have given no access to jira or confluence but they have site access still on?


How does it impact billing and also what can a user with site access but no product access do?


Thanks in advance.


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Avinash Bhagawati _Appfire_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 22, 2020

Hi @Ankur Saxena ,

Any user If they have access to a product, then they will be consuming a license and in turn they will turn up to billing as well.

As use case, If a user has only site access, he will be able to add comment to your public facing project issues and will be able to view the projects if permission is configured to Any logged in users.



Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2020

In addition to what @Avinash Bhagawati _Appfire_ said:


I hope that helps!

-Kieren | Atlassian Product Manager

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Ankur Saxena January 22, 2020

Thank you Kieren and Avinash. I understand the diff now.

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