Hi, since Monday 10th April I have been having issues when trying to log in to JIRA. See attachment above. Password has been reset but I cannot get past this screen after clicking on Log in.
I also tried to use my email address firstname.lastname@example.org in lieu of User name greg, but screen then reverts back to user name greg. Your assistance is appreciated.
Regards, Greg Kais-Classic Information Systems
Hi Greg - Apologies if you have already ruled this out, but are you sure it is not your browser auto-fill overwriting your email and password details?
It look like maybe you are using Chrome, so you could follow the instructions here to delete auto-fill information, or temporarily turn it off.
If that's not it, then contact Atlassian support directly using this link: https://support.atlassian.com/contact/ and they should be pretty quick to help you.
"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events