You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
What should I do if the following error contents?
===============
Please contact your administrator to check single sign-on configuration.
Error reference: bdc4fa04-054f-4ded-bec3-f1706f58dad6. Error reported: We were expecting a user ID, but didn't get one. Please ask your administrator to check that user ID is populated in the response. See the configuration guide and troubleshooting below.
===============
(Disclaimer: I work for Kantega Single Sign-on. A company that delivers Kerberos and SAML SSO to JIRA, Confluence, Bitbucket, Bamboo and Fisheye/Crucible)
The error message indicates that the SAML reponse does not contain a user name/user id, or a way of identifying who you are.
If I were you I would log in as a local admin and look at the SAML reponse. If you cannot figure it out yourself you could also reach out to the vendor support.
Cheers,
Lars
Thank you for answering
User name and user id set the following values, but error of user name and user id appears.
User name: taro02
User id: taro02@yudailab.com
We will inform you of the results of saml tracer, so please check.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.