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BBM Thirdline Support September 25, 2023

Dears,

Wwe have a support team service for an external customer. We provide the service with a Jira Cloud Solution.

Our client wants to be the owner of the Jira Instance.  Not only pay for it but also manage all the settings . Is it possible to make this change ?

What should we do?

Is this process transparently for the final users?

Thanks

1 answer

1 vote
Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2023

Hi @BBM Thirdline Support ,

Welcome to the Atlassian community, this is a community of Atlassian users and some Atlassians. But this sounds like something you should reach out to Atlassian support for directly, you can contact them here: https://support.atlassian.com

I'm sure they should be able to help you out.


Cheers,
Peter

BBM Thirdline Support September 25, 2023

Thanks,

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