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BBM Thirdline Support September 25, 2023


Wwe have a support team service for an external customer. We provide the service with a Jira Cloud Solution.

Our client wants to be the owner of the Jira Instance.  Not only pay for it but also manage all the settings . Is it possible to make this change ?

What should we do?

Is this process transparently for the final users?


1 answer

1 vote
Peter Van de Voorde
Community Leader
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September 25, 2023

Hi @BBM Thirdline Support ,

Welcome to the Atlassian community, this is a community of Atlassian users and some Atlassians. But this sounds like something you should reach out to Atlassian support for directly, you can contact them here:

I'm sure they should be able to help you out.


BBM Thirdline Support September 25, 2023


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