Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,560,336
Community Members
 
Community Events
185
Community Groups

Not receiving new account confirmation email

Mario Tobar
Mario Tobar Nov 04, 2021

From time to time, when we have new email accounts created for new hires, and thus invite them to join our Jira, the confirmation email wont arrive, and this happens to several email inboxes

From the admin side, the invitation is pending, but the user won´t receive that invitation nor the account confirmation email, 

 

 

Answer
Watch
Like Be the first to like this
193 views

2 answers

0 votes
Daniel Eads
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 08, 2021

Hey @Mario Tobar ,

Apologies for the delay in response as you pinged me on a previous thread - just wanted to acknowledge here on this question that it appears that Support has sorted out the invitees from your domain!

Cheers,
Daniel | Atlassian Community

Reply
0 votes
Suvradip Paul
Suvradip Paul
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Nov 04, 2021

Hi @Mario Tobar ,

Thanks for posting and welcome to the community.

I am assuming you are in at least standard plan. Did you check with Atlassian Support and hear anything from them?  

Reply

Suggest an answer

Log in or Sign up to answer
Atlassian logo
Atlassian Account
TAGS
AUG Leaders

Atlassian Community Events

See all events