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Not receiving a verification email.

Robert Cooper
Robert Cooper Nov 16, 2021

Hello,

I believe some kind of block has been placed on my Email address as it may not have been properly set up when it was linked to JIRA. As of now I can't verify my Email and log in to JIRA to see my tasks, since no Email is being sent with a verification link.

Could my JIRA account: rob.cooper@agility3.co.uk please be checked for any "bounces" or blockers that are stopping your servers from verifying the Email address please?

Thanks very much.

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Daniel Eads
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 16, 2021

Hi @Robert Cooper , welcome to the Community!

That was indeed the case for your email account. I've cleared out the bounces and you should be good to go now; any pending invitations should be re-sent but will attempt to deliver this time around.

Cheers,
Daniel | Atlassian Support

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Robert Cooper
Robert Cooper Nov 16, 2021

Great! Thank you very much. I will test tomorrow and report back.

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