Not receiving a verification email.

Hello,

I believe some kind of block has been placed on my Email address as it may not have been properly set up when it was linked to JIRA. As of now I can't verify my Email and log in to JIRA to see my tasks, since no Email is being sent with a verification link.

Could my JIRA account: rob.cooper@agility3.co.uk please be checked for any "bounces" or blockers that are stopping your servers from verifying the Email address please?

Thanks very much.

1 answer

0 votes

Hi @Robert Cooper , welcome to the Community!

That was indeed the case for your email account. I've cleared out the bounces and you should be good to go now; any pending invitations should be re-sent but will attempt to deliver this time around.

Cheers,
Daniel | Atlassian Support

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Great! Thank you very much. I will test tomorrow and report back.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Get product advice from experts

Join a community group

Advance your career with learning paths

Earn badges and rewards

Connect and share ideas at events

Not receiving a verification email.

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events