Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Not receiving a verification email.

Robert Cooper
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 16, 2021

Hello,

I believe some kind of block has been placed on my Email address as it may not have been properly set up when it was linked to JIRA. As of now I can't verify my Email and log in to JIRA to see my tasks, since no Email is being sent with a verification link.

Could my JIRA account: rob.cooper@agility3.co.uk please be checked for any "bounces" or blockers that are stopping your servers from verifying the Email address please?

Thanks very much.

1 answer

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2021

Hi @Robert Cooper , welcome to the Community!

That was indeed the case for your email account. I've cleared out the bounces and you should be good to go now; any pending invitations should be re-sent but will attempt to deliver this time around.

Cheers,
Daniel | Atlassian Support

Robert Cooper
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 16, 2021

Great! Thank you very much. I will test tomorrow and report back.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events