Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Managed accounts with "no product access" - how do I know where they are from?

Edited

Hello,


(didn't find a correct topic for this)

 

We recently verified our domain and now I'm checking out the managed accounts that appeared after verifying.

 

Some of them have no access to any products, so I'm wondering where these accounts are from?

 

Thank you.

1 answer

0 votes
Kieren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 09, 2021

Hi Jonas,

These are the most likely scenarios:

  1. These accounts have been created for users to access the Atlassian Community (like you're doing right now)
  2. They're old accounts and the users have since left your company (but the user account was never deleted). The product that these accounts used to have access to, either no longer exist, or the user was removed from that product.
  3. The accounts are used to access Trello.

I hope that helps!

-Kieren

Explain 3., please, because there are some accounts that only used Trello and you can see it in the Products column.

 

Are you saying that even though an account has never accessed Trello, but uses it, it shows up as "No product access" in the Products column? (that probably doesn't make sense)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events