As an Administrator I want to Log in as another user from User Management panel and change their full name or other details in their profile. It seems that when I click on user profile I am seeing my own account profile again. Please help.
Unfortunately, the impersonate user feature is limited to impersonating the user within a product, not within their profile (which is a global entity, across all products that user has access to).
If the user is managed/their email domain is claimed, then an Org admin can change their email address.
Otherwise, you’ll need to ask the user to change their name/email. You can use the “suggest change” button on their user detail page.
When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...
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