Left menu & menu options no longer available

[Michael Darcey]

Our left menu which we used to switch between confluence & jira has disappeared & spaces dropdown has disappeared? How can we get it back?

How it use to be:

How it is now:

[Michael Darcey · Accepted solution]

Solved via the atlassian service desk, see screen grab:

[Abdoulaye Kindy Diallo]

As you are in OnDemand, you will need to raise an issue in https://support.atlassian.comfor us to verify the app. nav. plugin and make some tweaks. Meanwhile you can access the apps via:

JIRA: https://<Domain>.atlassian.net

Confluence: https://<Domain>.atlassian.net/wiki

[Michael Darcey]

Thanks Abdoulaye

[salehparsa]

Hi Michael,

1. Choose cog icon
2. Click on Confluence Admin
3. In Confluence Admin, Choose Application Navigator
4. Remove the tick from Hide check box

For more information about Application Navigator configuration you can refer to this documentation.

Regards,

Saleh

[Michael Darcey]

Thanks for the reply Saleh & link to documentation, unfortunately none of our administrators (including me) have access to this 'Confluence Administration' menu item anymore (or the 'Jira administration'). Do you have any other advice?

[salehparsa]

Click on General Configuration.

[Michael Darcey]

Thanks again, sadly our problem remains, setup appears ok:

[Michael Darcey]

Solved

[Michael Darcey]

See post at 25 May for answer