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Is there a way to change the billing date?

Mike Meehan
Mike Meehan Nov 06, 2018

I'd like to change the billing date on my Atlassian payments to the start of the month to match a number of similar expenses.

How do I set that up?

 

 

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Max Foerster - K15t
Max Foerster - K15t
Community Leader
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Nov 06, 2018

Hi Mike,

simple question to ask, but have you contacted Atlassian support already to ask for a possible solution to change that? https://support.atlassian.com/contact/#/

Best, Max

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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 08, 2018

Mike,

As Max mentioned, it's best to reach out to our Advocates directly. You can do so using the above link!

Let us know if you have any trouble doing that.

Shannon

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Mike Meehan
Mike Meehan Nov 08, 2018

Hi Shannon,

 

The only problem remaining is that the Advocates advised I need to delete and recreate the account to change the billing date.


Changing your billing date isn't possible.

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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 09, 2018

Hi Mike,

Thank you for confirming with us the resolution to the issue. I'm sorry to hear they weren't able to give you the answer you might have expected.

Take care, and have a pleasant weekend.

Shannon

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