Is there a way to change the billing date?

[Mike Meehan]

I'd like to change the billing date on my Atlassian payments to the start of the month to match a number of similar expenses.

How do I set that up?

[Max Foerster - Decadis AG · Accepted solution]

Hi Mike,

simple question to ask, but have you contacted Atlassian support already to ask for a possible solution to change that? https://support.atlassian.com/contact/#/

Best, Max

[Shannon Spaniol]

Mike,

As Max mentioned, it's best to reach out to our Advocates directly. You can do so using the above link!

Let us know if you have any trouble doing that.

Shannon

[Mike Meehan]

Hi Shannon,

The only problem remaining is that the Advocates advised I need to delete and recreate the account to change the billing date.

Changing your billing date isn't possible.

[Shannon Spaniol]

Hi Mike,

Thank you for confirming with us the resolution to the issue. I'm sorry to hear they weren't able to give you the answer you might have expected.

Take care, and have a pleasant weekend.

Shannon