Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,364,061
Community Members
 
Community Events
168
Community Groups

I cannot get a trial license

I was trying to get a trial license but I keep getting an error message

"Unknown error occured

An unknown error occured, please contact support."

I've installed JIRA service on my local pc

Thanks in advance

Krystian

2 answers

1 accepted

0 votes
Answer accepted

Hi Krystian,

You should check your log to see if there is some information that can help you.

If not, please contact Atlassian support here : https://jira.atlassian.com/browse/JRA

Best regards,

Peter

There was a post ajax request to retrieve license that failed, saying I need to be logged in. I tried to get a license from atlassian site directly and it worked just fine for me.

Thanks for support

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events