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I cannot get a trial license

I was trying to get a trial license but I keep getting an error message

"Unknown error occured

An unknown error occured, please contact support."

I've installed JIRA service on my local pc

Thanks in advance


2 answers

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Answer accepted
Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 27, 2013

Hi Krystian,

You should check your log to see if there is some information that can help you.

If not, please contact Atlassian support here :

Best regards,


There was a post ajax request to retrieve license that failed, saying I need to be logged in. I tried to get a license from atlassian site directly and it worked just fine for me.

Thanks for support

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