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How to set custom icon for my answers.atlassian.com user profile?

Sergey Markovich
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July 25, 2011

Hi,

I can't set custom icon for my profile on this site. Every time I try to do it I get 500 internal server error without any further explanation. Are there any limitations on the image size or type that are not publicly specified?

Thanks, Sergey

2 answers

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Answer accepted
Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 26, 2011

Sorry everyone - this is a bug - ANSWERS-157. We'll fix it tomorrow (July 28).

1 vote
Penny Wyatt (On Leave to July 2021)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2011

Answers uses Gravatar ( http://gravatar.com/ ) to manage avatars, it doesn't contain any avatar-processing code itself. Are you getting the error on Gravatar's site or here on AAC?

TothJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2011

yup I tried to use a custom icon too, this came:

500 Server Error

Sorry, you've encountered a system error.

TothJ
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2011

you can use custom icon too, if its not working just raise an issue at https://jira.atlassian.com/browse/ANSWERS</p<>>

Sergey Markovich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2011

Yes, I got exactly the same error on AAC site, not on Gravatar.

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