Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,398
Community Members
 
Community Events
165
Community Groups

How to combine two Altassian account

Hi there,

    Our company had two Business Unit(BU) with different Altassian account.

    After short, there is no separate BU but only one. So we expect to combine all these two account service, including Jira, Confluence, Bitbucket,  in to one account.

 

    As we know, we can transfer repository two another account, so Bitbucket might not be problem.

    But we don't know how to transfer either Jira or Confluence Space.

 

    Thanks for any suggestion.

3 answers

1 accepted

0 votes
Answer accepted

Hello @ccwilliam,

Thank you for reaching out to Atlassian Community!

Just to make sure we are on the same page and that I share with you the correct steps, I would like to clarify if you want to merge two Atlassian accounts or if you need to transfer Jira projects and Confluence spaces from one Cloud site to another.

Regarding Atlassian accounts, it’s not possible to merge them. There is a feature request suggesting the implementation of this ability:

Regarding Cloud sites, you can export a backup from one site and import on another one, but it won’t merge the sites, it will wipe the entire destination site.

Please, let us know more details about what you need so we can share the correct steps with you.

Kind regards,
Angélica

Thanks for the reply.

The second option, transfer from one to another, is good enough to us.

I will follow the suggestion and execute the transfer.

 

Thanks.

Like Angélica Luz likes this
0 votes

Hello @Hope Farmer,

Welcome to the Atlassian Community!

The last update regarding this feature was in June 2021. You can check it on the description of the ticket below:

Please, click on “Vote for this issue” and also watch it to receive updates from our product managers.

Kind regards,
Angélica

When will the merge feature be available? This is causing me a lot of problems. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Account

How to change your Atlassian account email address

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

1,123 views 2 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you