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How to change password if you signed in with regular google account?

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BD
BD Dec 06, 2020

I am having a similar problem. I went through these steps. However, I am not receiving the password reset email. Even in my spam folder.

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Angélica Luz
Angélica Luz Atlassian Team Dec 07, 2020

Hello @BD,

Welcome to Atlassian Community!

Checking on our side, I didn't find any blocks or bounces related to your domain.

Are you using the "Continue with Google" option to login?

I see that on the site, your email has a domain that, when adding on Google, redirects to another one. Are you facing issues logging in with the same email you are using here in community or is it another one?

Regards,
Angélica

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