Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,719
Community Members
 
Community Events
168
Community Groups

How to become administrator of my account?

It seens that i am not the administrator of my account.

https://touch-inn.atlassian.net/wiki/dashboard.action

1 answer

0 votes
JohnA Rising Star Sep 09, 2012

Hi Vitor,

I have just been investigating in your instance and I see that you have two users, one who has administrator privileges, (created when the instance was created), and the other who doesn't, (created later). Therefore you will need to either login using the user created when you signed up for the instance, or create a ticket with Support so that we can verify your identity and give access to the new user you have created.

All the best,
John

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Account

How to change your Atlassian account email address

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

1,725 views 2 23
Read article

Atlassian Community Events