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How to associate new Atlassian ID SSO with old answers.atalassian ID?

John Werner2
John Werner Mar 07, 2013

Okay, so I opened up this site and it asked me for my Atlassian SSO. It then proceed to create what appears to be a new answers.attalssian account for me. Is there a way to get it associate with my old account?

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Tiago Comasseto
Tiago Comasseto
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Mar 13, 2013

Hi John,

You can associate your profile at Atlassian ID to different accounts by accessing https://id.atlassian.com. Also, you may want to see our FAQ, which has the answer for the most common questions.

And, in case you continue having problems linking your account, you can contact our sales team.

Cheers

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John Werner2
John Werner Mar 18, 2013

I did check at http://id.atlassian.com , and there is no way there to associate the ID with a different (already existing) answers account that I could find.

I also sent an to answers @atlassian.com asking to migrate / merge the two accounts. That went out a week ago and I am yet to get a reply.

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Tiago Comasseto
Tiago Comasseto
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Mar 18, 2013

Hi John, in this case I think the best option is contact our sales team directly, as they have access to administrative functions that are not available online.

Cheers

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