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How do I update my Atlassian Profile

Jeanne Howe
Jeanne Howe
Contributor
July 16, 2018

I have just changed jobs. When I logged into the Atlassian Community, it created a new Atlassian account based on my new email address. This means I have lost all my history, badges, and previous questions. How do I merge my original Atlassian profile with my new Atlassian profile account? 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 16, 2018

You will need to change the email on the NEW account to something else (log into id.atlassian.com with it and go to the profile settings)

Then do much the same on the OLD account - log into it and change the email to the new email.

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Jeanne Howe
Jeanne Howe
Contributor
July 17, 2018

Nic,

Thanks for the help. Unfortunately, I can not change my email address on the new account, as it is managed through single-sign-on. I may have to go to Atlassian Support for this one.

 

Jeanne

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